Returns & Exchanges
At Bryceland's London, we want you to be completely satisfied with your purchase. If your selection does not meet your expectations, we offer returns or exchanges on unworn, unwashed, and unaltered items within 14 days of delivery.
Initiate Your Request
Contact our London boutique via email to notify us of your intent to return or exchange, ensuring you include your order number and the reason for the return.
Prepare the Package
Securely pack the items in their original packaging, including all tags, spare buttons, and documentation provided at the time of purchase.
Ship to Boutique
Send your parcel using a tracked and insured courier service to our London address; please note that return shipping costs and any applicable customs duties are the responsibility of the customer.
Inspection and Refund
Once our team has inspected the items to ensure they remain in pristine condition, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing